b2cChat is empowers your business to engage the visitors to your Mobile Apps and Websites instantly, effectively and efficiently.
Offered as SaaS product. Simpler to setup and no maintenance required for the chat operations.
Visitors to your Mobile Apps and Websites can chat with your customer support team from the whichever page they are on without having to use a separate medium like Email and Phone for contacting support.
Why b2cChat?
Its not sufficient to have Websites and Mobile Apps for businesses anymore. Every business has them and it has become very competitive. Visitors to your Apps don't stay longer if they are not able to find what they are looking for or if they are confused by the choices.
Increase your sales and customer satisfaction by instantly and better engaging with them.
- Presales and lead generation from Mobile Apps & Website.
- Convert your visitors to customers by engaging with them.
- Better and Instant customer support by chat.
- Satisfied and repeat customers by personalized interaction with customers.
- Insight in to your support team through chat history.
- Multiple customer support agents can be logged in
- Each customer support agent can handle many customers at a time
