Better presales and conversion rate

Tap in to the visitors to your website and mobile apps. Customers are looking for fastest way to get the services and b2cChat provides a way for your sales team to personalise presales and increased conversion rate.

Better post sales and customer support

b2cChat provides efficient way to offer customer support for your business. Better insight in to support activities through chat history and better insight in to issues that your customer face.

Higher ROI and control over customer support

The gap involved in email replies and wait time in telephone calls is entirely removed. b2Chat allows multiple support calls at a time by an Agent increasing productivity, reducing cost and customer wait time in queue.

Engage with your customers better in multiple platforms using below features

Below are some of the features we are working on. Stay tuned for more exciting upgrades

Chat Transfer

Multiple Agents can be online and they can transfer the chats among themselves

Mobile apps for agents

Customer support agents can answer chats from anywhere through our Mobile Apps

Third Party Integration

We offer integration with major CRM and third party services

Mobile SDK

Provide chat support through our Mobile SDK in your Mobile Apps for any platform

Facebook Messenger for Business

Send messages to your customers in their
Facebook Messenger

Get the Agent console in our Mobile App

Choose your native platform and get started!